Lotus Notes 8.5 Ubuntu 10.04 external link issue

Getting to run Lotus Notes 8.5 on your Ubuntu install isn’t that
easy as you would like it to be. There are a lot of guides which
describe extra steps you have to take to get it running smoothly
depending on the release you are using.

After I upgraded my Ubuntu to version 10.04 I again had the problem
that opening attachments and URL links with FireFox
weren’t working.  With earliers releases of Ubuntu I found the guide
printed below to be helpful but for this release it was a no go.


“Issue #9: Open, Edit, or View attachment dialog disappears
“When a customer clicks an attachment within the Lotus
Notes® client for Linux®, the Open Attachment dialog box
provides the customer with options to Open, Edit, or View the
attachment.  When any of these three options are opened
the dialog box disappears and no action is taken.
Generally, this problem is seen with attachments that are
not of a common file type in Linux. However, this problem
can also occur for common Linux file types such as odt
and pdf.” -Harmony Pirate Blog

Do the following:

     sudo mv /opt/ibm/lotus/notes/openwith /opt/ibm/lotus/notes/openwith.old
    sudo ln -s $(which gnome-open) /opt/ibm/lotus/notes/openwith

Because the tip above wasn’t working anymore I gave up the struggle
I couldn’t find any helpful links on Google as well. Which didn’t make it
less annoying, copy paste URL between Notes and Firefox, because I
really prefer to work with Firefox instead of the internal browser of Notes.

This weekend I decided to give the search to the fix one more try. I saw
that Fixpack 3 of Lotus Notes 8.5 was released so I installed this one.
All with the hope that it maybe would resolve my issue.

No luck, after the update the issue was still there. But because I started
my Notes client in a terminal screen I saw all the startup code scrolling
by including a few errors.

(:10049): Gtk-WARNING **: GModule (/usr/lib/gtk-2.0/2.10.0/engines/libclearlooks.so) initialization check failed: Gtk+ version too old (micro mismatch)

Also when I clicked on external link or tried to open a JPEG attachment
I saw the following error printed in the terminal.

/usr/lib/firefox-3.6.3/firefox-bin: symbol lookup error: /usr/lib/firefox-3.6.3/libxul.so: undefined symbol: gdk_x11_window_get_drawable_impl

After some searching I found out that this was related to this
Technote of Lotus Notes on Ubuntu. I probaly also took this
step when installing Lotus Notes 8.5 for the first time
because I saw that the files were there :-p.


$ cp /usr/lib/libgdk_pixbuf-2.0.so.0.1800.3

$ cp /usr/lib/libgdk_pixbuf_xlib-2.0.so.1800.3

$ cp /usr/lib/libgdk-x11-2.0.so.0.1800.3

$ cp /usr/lib/libgtk-x11-2.0.so.0.1800.3

To give it a try I moved the four files to a tempdir an started
up Lotus Notes. It gave me no more Gtk+ version too old warnings
and external URL’s were working again as well as JPEG attachments.

For now I don’t know what is the cause that it is working, just
deleting these four files and the fact that I’m running Ubuntu 10.04.
Or that it that I deleted all the fours files and that I upgraded my
Lotus Notes 8.5 client to Fixpack 3?

Nevertheless I hope somebody will profit from this information.

Technote SPR included in Fixpack3 maybe related?


This entry was posted in linux, notes and tagged . Bookmark the permalink.

2 Responses to Lotus Notes 8.5 Ubuntu 10.04 external link issue

  1. Bart van Leeuwen says:

    I you change the version numbers from 1800.3 to 2000.1 it works fine here !

    Had the same issue with URL’s not opening anymore.


  2. itoas says:

    Removing the files on Ubuntu 10.4 with Lotus FixPack3 already installed did the trick. Thanks for sharing.

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